Privacy Policy

Overview and Scope

This Privacy Policy explains how Lauren Silva Group, Inc. collects, uses, discloses, and protects personal information through LaurenSilvaGroup.com, communications that begin through this website, and SMS text messages you opt in to receive from Lauren Silva Group. Lauren Silva Group is based in Patchogue, New York. This Policy does not govern a third party's website, service, or privacy practices.

Information We Collect

We collect information you choose to provide and limited information produced when you use the website.

• Inquiry information: your name, work email, company, area of interest, project details, desired timing, and other information you include.
• Mobile and SMS information: your mobile phone number and SMS opt-in or opt-out status if you consent to receive text messages from Lauren Silva Group.
• Contact-Form and Communications Information: submission time, the IP address associated with a submitted inquiry, and later correspondence with us.
• Technical information: IP address, browser or device information, requested pages, timestamps, and server, diagnostic, or security logs processed by us or our providers.
• Analytics information: pages viewed, page and referral URLs, approximate location, browser and device information, language, screen resolution, session and interaction information, and a pseudonymous client identifier stored in the first-party _ga cookie.

Information comes from you, your browser or device, Google Analytics, and providers that operate our website, security, and email infrastructure. Please do not submit passwords, payment-card information, government identifiers, health information, or other sensitive personal information through the inquiry form.

How the Contact Form Works

The contact form sends your inquiry from your browser to this website's server. The server validates the submission and uses its configured server mail transport to deliver the inquiry to our business mailbox. A delivered message may include the inquiry fields, submission time, and IP address. The website application does not intentionally save inquiries to a website database. Hosting, security, server-mail, and mailbox providers may process or retain messages, logs, or technical information as needed to provide and protect their services.

How We Use Information

• Receive, evaluate, and respond to inquiries.
• Take steps you request before a possible service agreement.
• Communicate about a potential or existing business relationship.
• Send opted-in SMS business-coordination messages to the mobile number you provided.
• Operate, secure, troubleshoot, and improve the website.
• Measure website traffic and interaction patterns and evaluate the performance of our content and pages.
• Prevent misuse and protect rights, safety, and property.
• Maintain appropriate business records, comply with law, and resolve disputes.

How We Disclose Information

We may disclose information to hosting, infrastructure, security, server-mail, mailbox, analytics, and professional service providers that support our operations. We use Google Analytics 4, provided by Google, to process website measurement information as described below. We may also disclose information when required by law; to protect rights, safety, or property; or in connection with a merger, financing, reorganization, sale, or transfer of all or part of our business, subject to appropriate protections.

Text Messaging

If you opt in to SMS from Lauren Silva Group, Inc., we collect your mobile number and use it to send the business-coordination messages you requested from +1 (516) 613-3671. Message frequency varies. Message and data rates may apply.

We do not sell, rent, or share mobile phone numbers, SMS opt-in consent, or other mobile information with third parties or affiliates for their marketing or promotional purposes. Our messaging provider processes messages only to deliver the service you requested.

Reply STOP to opt out, HELP for help, or START to re-subscribe. You may also email Solutions@LaurenSilvaGroup.com or call +1-631-475-6415.

Cookies, Analytics, and Privacy Signals

We use Google Analytics 4 to understand how visitors find and use the website. Google Analytics may collect page and session activity, page and referral URLs, approximate location, and browser and device information. Google Analytics uses first-party cookies, including _ga, to distinguish browsers and sessions through a pseudonymous client identifier. By default, the _ga cookie may remain for up to two years unless you delete or block it. Google states that Analytics uses IP addresses at collection time to derive approximate location and discards them before they are logged.

We configure the Google tag to disable Google Signals and advertising-personalization signals. We do not use this implementation for targeted advertising or cross-context behavioral advertising, and we do not send names, email addresses, inquiry contents, or other contact-form fields to Google Analytics.

Google processes analytics information under its own terms and policies. Learn more about how Google uses information from sites that use its services. You can block or delete analytics cookies through your browser settings or use the Google Analytics opt-out browser add-on. Blocking analytics cookies does not prevent you from using the website's basic features.

We do not currently connect this website to a CRM, marketing-email platform, scheduling widget, or payment tool.

We do not currently sell personal information, share it for cross-context behavioral advertising, use it for targeted advertising, offer a financial incentive for personal information, or use it for automated decisions that produce legal or similarly significant effects. Because those sale, advertising, and profiling activities do not currently occur, there is no such activity to opt out of on this website. Before introducing materially different practices, we will update this Policy and provide notices, consent choices, opt-out methods, or recognition of legally required browser preference signals where applicable.

Data Retention

We keep inquiries and correspondence for as long as reasonably necessary to respond, manage a potential or actual relationship, maintain appropriate records, and handle legal claims. Google Analytics information is retained according to the settings configured in our Analytics property and Google's applicable terms; aggregated reporting may remain available separately from user- and event-level retention settings. Technical and security records are retained according to operational, diagnostic, security, abuse-prevention, and provider needs. Records required for legal or transactional purposes may be kept for the period required or permitted by law. When information is no longer reasonably necessary, we delete it, anonymize it, or stop retaining it, subject to legal, security, backup, and recordkeeping requirements.

Information Security

We use reasonable administrative and technical measures appropriate to the information we handle. No system, transmission, or storage method can be guaranteed completely secure, and we cannot promise that unauthorized access or loss will never occur.

International Processing

Lauren Silva Group is based in the United States. Information may be processed in the United States and in other countries where Google and our other providers operate.

U.S. State Privacy Rights

Depending on where you live and whether a state privacy law applies, you may have rights to confirm processing, access information, correct inaccuracies, request deletion, receive a portable copy, or appeal a denied request. Where relevant practices occur, applicable law may also provide rights to opt out of a sale, targeted advertising, or qualifying profiling, or to limit qualifying uses of sensitive personal information. We will not unlawfully discriminate against you for exercising a privacy right.

California Privacy Notice

If the California Consumer Privacy Act applies, California residents may request access to categories or specific pieces of personal information, correction, or deletion, subject to legal exceptions. The categories we may collect are identifiers, professional or company information, inquiry or commercial information, and internet or network activity. The sources, purposes, and recipient categories are described above. We do not currently sell personal information or share it for cross-context behavioral advertising, and we do not knowingly use sensitive personal information for purposes that require a right to limit under California law.

How to Exercise a Privacy Right

Email Solutions@LaurenSilvaGroup.com or call +1-631-475-6415. Describe your request and the email address or other information connected with your inquiry. We may need to verify your identity or an authorized agent's authority before completing a request. We will respond as required by the law that applies to the request.

Children's Privacy

This website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided information, please contact us so we can review and address it.

External Links

The website may link to third-party destinations. Their content, security, and privacy practices are controlled by their respective operators and are governed by their own notices.

Changes to This Policy

We may update this Policy when our website, providers, practices, or legal obligations change. We will post the revised version here and change the updated date. If a change materially affects how we use information already collected, we will provide additional notice or obtain consent when applicable law requires it.

Contact Us

Questions or privacy requests may be sent to Solutions@LaurenSilvaGroup.com or made by calling +1-631-475-6415. Lauren Silva Group, Inc. is located in Patchogue, New York.